Target's interim CEO: Customers are safe

Written By limadu on Rabu, 07 Mei 2014 | 22.16

NEW YORK (CNNMoney)

Mulligan, who spoke in an exclusive TV interview with CNN's Poppy Harlow, was named Target's (TGT, Fortune 500) interim CEO on Monday. He had been the company's chief financial officer. Mulligan replaced Gregg Steinhafel, who left the company as it deals with the aftermath of a massive data breach that occurred late last year.

Hackers exposed data of millions of Target customers who had used their credit and debit cards at the stores during the busy holiday shopping season. The breach led to federal investigations and Target executives have testify before Congress.

Mulligan listed the steps the company had taken since then, including hiring a new chief information officer, accelerating the introduction of safer credit card technology, and working on remediation steps to keep such an event from happening again in the future.

Mulligan acknowledged that Target's challenges are far from over, "We know we have let tour customers down, but we want them to be confident when they shop at Target."

Related: 4 steps to ensure your credit card is safe

It wasn't clear if Target had identified who was behind the data breach, but Mulligan said there had been no further hacking damage: "We have no evidence that any other customer data was removed from the system."

Mulligan said there were no layoffs due to the data breach.

On the timing of Gregg Steinhafel's departure earlier this week, Mulligan simply said that, "It was a conversation between Gregg and the board."

Mulligan said even though he was the interim CEO, the company will not stand still as it looks for another CEO.

"Interim is not idle," he said.

When asked about his stance on the minimum wage debate, Mulligan said Target is focused on paying a competitive wage, but that there needs to be a balance with job creation.

As for the economic hit from the data breach, Mulligan said same store traffic fell in the weeks after the breach but that Target has seen a significant improvement recently. Target's first quarter earnings are due in a few weeks. To top of page

First Published: May 7, 2014: 10:25 AM ET


Anda sedang membaca artikel tentang

Target's interim CEO: Customers are safe

Dengan url

http://kasiatbuatsehat.blogspot.com/2014/05/targets-interim-ceo-customers-are-safe.html

Anda boleh menyebar luaskannya atau mengcopy paste-nya

Target's interim CEO: Customers are safe

namun jangan lupa untuk meletakkan link

Target's interim CEO: Customers are safe

sebagai sumbernya

0 komentar:

Posting Komentar

techieblogger.com Techie Blogger Techie Blogger